NMSaaS brings discovery, performance, configuration management, policy checks, and end-of-life reporting onto a single cloud stack, set up and supported by the team that built it.
Many network teams do not have a tool problem so much as a tools problem: one product for up/down monitoring, another for config backup, a spreadsheet or a separate scanner for inventory and end-of-life, and a set of scripts to keep the service desk in sync. Each piece can work. Together they drift, they have different owners, and they fail in the seams.
NMSaaS is the cloud-based, network-centric alternative: one platform, one on-site agent, and a service that handles setup, upgrades, and integrations. It typically costs less than comparable tools, with no upfront cost and pay-as-you-go billing.
On Why NMSaaS, this is described as a familiar industry pattern: many network-management solutions are “like patchwork quilts stitched together from mergers and acquisitions.” The same pattern shows up inside a single IT organization when the stack itself is assembled from disconnected products.
Typical symptoms:
You also inherit the operational work of each product: another server to patch, another upgrade cycle, another vendor to call. That is the opposite of what Chris B. described after moving maintenance off his team’s plate:
“Their Services provide the Software maintenance, Cloud database & space maintenance required. This frees our IT Staff to focus on Monitoring the Network and providing diagnostic assistance to other Network Support Teams. NMSaaS Support has always been very responsive, timely, and effective.”
— Chris B., IT Technical Support Specialist
A single cloud platform also changes the cost picture: no upfront cost and pay-as-you-go billing — typically a fraction of the cost of licensing, hosting, and maintaining several products.
NMSaaS is not something you install and then wire together yourself.
A single on-site agent, on Windows or Linux, starts discovery. The agent can connect to the NMSaaS cloud with an automatic VPN (no firewall changes) or with a simple port-forward. After discovery, you work in your own web portal — inventory, maps, dashboards, and exports. Adding further capabilities later is described on the FAQ as a license upgrade, not a new install.
Provisioning, installation, and upgrades are handled in the cloud. A dedicated success engineer is committed to understanding your network. If you need tickets or a CMDB to stay in sync, NMLink is delivered as a managed service.
“The team at NMSaaS made it a turn key set up. They did all the work for us, handed us the keys, and we were good to go.”
— Michael B., Director of Application Security
On a 45-day trial, there is time to run discovery against the live network, compare the inventory with what your current tools show, and decide which functions can move onto the same platform.
Operating since 2003, our team has delivered solutions to over 200 of the Fortune 1,000. NMSaaS customers include a U.S. state government, a top 10 global bank, a large Midwest state university system, an international MSP serving hundreds of clients, and one of the largest K-12 school systems in the U.S., on the Pacific coast.
A U.S. state government. A U.S. state government has been an NMSaaS customer for over eight years, with about 3,000 network devices across multiple state agencies. The team uses one cloud platform for inventory and mapping, performance monitoring of all network devices, full configuration and change management, and end-of-life and vulnerability checking. That single tool replaced several others and saves hundreds of hours a year.
A top 10 global bank. A top 10 global bank monitors about 8,000 devices worldwide with NMSaaS for performance, fault, and configuration management. It replaced an outdated, expensive legacy tool that required a large on-site compute footprint — a complex server system the bank had to upgrade and manage — and now runs that work in the cloud. Daily policy checks run on all devices, and NMLink ties incident and inventory information back to ServiceNow, saving a lot of time and keeping a single source of truth.
A large Midwest state university system. A large Midwest state university system uses NMSaaS as a service provider to multiple colleges and universities in the system. It monitors over 800 Windows and Linux servers, runs a full inventory discovery every day, and sets custom monitoring KPIs by device classification, which gives the team complete control over the monitoring estate.
No. The FAQ states that a simple license upgrade is all that is required to add on other advanced network monitoring or NCCM features. Many teams start with discovery, inventory, and monitoring, then add backup, policy, or end-of-life checks on the same agent and portal.
No. It is a cloud service with a single on-site agent. NMSaaS handles provisioning, installation, and upgrades. Integrations through NMLink are fully managed. There is no upfront cost, and pricing is pay-as-you-go.
NMSaaS offers a 45-day free trial. MSPs can use evaluation software on a client network, with training and dedicated support.
Downloads already on the site:
If your current stack is several products and a set of scripts, book a call or start a 45-day trial and see what can sit on one platform.
